For Organizations

The foundation behind the growth.

Why you should hire a fractional Chief of Staff

Borrowed leadership. Built to scale.

Most founder-led businesses reach a point where the owner is still in every decision, growth has outpaced process, and it's not yet clear who needs to be hired or in what order.

That's where I come in as a fractional Chief of Staff, like a consultancy's most senior person, borrowed early. I bring clarity and structure, follow-through, and honest counsel on what's working and what isn't, then partner with the CEO to bring in the right people to scale what we've built.

I did exactly this as Chief of Staff to two consecutive Presidents at adidas Canada, first helping return the business to profitability, then building the scale-up plan to double the business in 5 years. Since then, I've advised leaders across industries to get their business ready to scale with focus and determination, so the business grows well.

Services

What working together could look like

Strategic Planning

Every planning process begins with an identity question: who are you, actually, and is your strategy an honest expression of that?

  • Identity/ Mission / Vision / Values

  • Strategic Plan Development / Refinement

  • Scenario Planning

  • Brand Positioning / Impact Strategy

Execution & Implementation

Structure follows identity. We build operating rhythms that are simple, effective and can be scaled without the Chief of Staff in the room.

  • Strategic Plan - Operating Plan Breakdown

  • OKR / KPI Development

  • Operating Rhythm Design

  • Ownership & Alignment Structures

Change Management

Culture doesn’t resist change. It resists change that contradicts identity. We work at that intersection.

  • Culture Assessment

  • Change Management

  • Leadership & Team Alignment

  • Board Development & Governance

It all starts with trust

How we work with you and your team

  • We want to get to know you really well. Therefore every engagement starts with intensive 1:1 time with the founder to truly understand the origin story, what’s driving the business now and where the founder wants to go.

  • In every engagement, we bring your key leaders together in order to surface what's not being said, establish a shared outcome and operating rhythm, and leave with clarity and momentum that holds beyond the room.

  • As we move through the engagement, we are by your side. An extension of you in an ongoing strategic partnership, we work at the root (your leadership alignment, your operating rhythm, your strategy execution) in a relationship that moves with you. Not recommendations in a deck. Real partnership that holds operating at the intersection of leadership development and strategy execution.

More about how we work

  • "Miriam's intuition and approach to our non-profit strategic needs helped us shape a comprehensive and empowering strategid and operational planning process. Her ability to identify root causes and offer solutions to address them, from her experience and expertise, has been invaluable to our organization. I highly recommend Miriam for strategic and operational planning."

    —Gary Shipp, Sr. Director Strategy ALS Association

  • "Miriam has a unique ability to diverge and converge, taking a macro view into a concise point of view. Her judgement, read of the room and quiet confidence makes her a strong strategist, leader and team player. She has a results oriented attitude and growth mindset which I very much valued."

    —Alim Dhanji, CHRO TD Synnex

  • " Well-rooted, balanced and sustainable - Miriam coaches you in a profound way positively impacting your life"

    - Eva-Marie Lander, CFO Daimler Trucks

Do you want to learn more about a Fractional Chief of Staff?

Not a sales call. A real conversation about what's actually happening and whether this is the right fit.

Learn more